You will be notified of your order status by email when its status changes. Statues include: PENDING (order has not been processed), PROCESSING (we are getting your order ready for shipment), and IN-TRANSIT/SHIPPED (your order is on its way to you).
Because we are a manufacturer, we are not able to offer any other shipping besides UPS Ground. |
Item(s) not received and/or are damaged.
Please contact us. Have all order information ready so we can assist you as fast as possible.
Back-Ordered Items
Some of our items are back-ordered, meaning our factory is in the process of building these items as needed. You can be notified by email when these items come back in-stock. If you placed an order and an item becomes back-ordered after, we will notify you. |