Not only are we the manufacturer of fine down bedding used and sold to countless department stores, catalogs, hotels and resorts but we have 5 reasons to trust us:
- Amazing Value - Manufacturer Direct Prices
- 35 Night Guarantee with Easy Returns
- 365 Day Warranty - We make it and we stand behind it!
- Free Shipping Promotions
- Complete Internet Security
First, we are the countries largest and oldest down bedding manufacturer. We are not a middle person nor simply a retailer. Most items are made in our Cincinnati factory to the highest quality standards. We are known in the industry for our envy worthy client roster that includes the finest department stores and resort hotels.
Second, we are proud to offer a 35 night sleep guarantee. We are so sure you will love your new bedding we will gladly accept your return request if you are not satisfied.*
Third, because we make our own items and are not simply reselling someone else's items we stand by our quality workmanship for 365 days. If any item you buy online with ShopDownLite.com experiences any quality workmanship issues simply contact us for an exchange or credit.**
Fourth, we frequently offer free shipping promotions based on your total order amount. Please click the free shipping image on the top of our website to learn about our newest free shipping promotion.
Fifth, we offer full internet security. We know that buying online involves the transmission of important sensitive information and that is why we use a series of third party outside auditors to review our web site security.
All Internet orders are secured using 128-bit SSL encryption.
DOWNLITE uses a third party shopping security service called McAfee Secure to independently monitor our website daily and identify any security concerns.
For added security we do not store your credit card information.
If you are concerned about placing your order online you can call one of our operators during business hours and we can enter your order directly into our system as well.
* If you purchase an item online from ShopDownLite.com and are not happy - the order can be returned or credited within 35 days. Please note you will be responsible for shipping back the item for QA review and disposal by DOWNLITE. In addition, if you purchased the item and received a free shipping promotion you will be credited back your order less a restocking fee.
** DOWNLITE stands by items made by us against manufacturing quality defects. Daily wear and tear, customer accidents or other causes are not covered by DOWNLITE. Please consult a specialist to asses your situation. |
